Horizon Fitness and Vision Fitness recommend all customers update their console software prior to
first use. Follow the installation instructions for your console and operating system. Please
note that your USB stick will need to be formatted to FAT32 prior to copying the software files
Software updates should be performed according to these installation instructions. (PDF)
⚠️ Performing this update will erase previously saved user data and
reset your equipment’s console to its factory default settings. If you’re unsure whether your
equipment needs an update, please contact Customer Technical Support to verify.
⚠️ Caution: Software updates are for customers in North America only.
Consult your local customer service for updates before downloading if you are outside of North America.
Installing incorrect software may result in irreversible damage..
🔥 HOTFIX 🔥 If you are experiencing an issue where your XER or XIR console is frozen on the Matrix loading screen for more than 5 minutes after installing the latest update, the issue can be fixed by downloading this file for XER consoles or this file for XIR consoles, extracting the file to the root directory of a USB drive, and following the instructions in this video or this word document to perform an OS Restore.
🔥 HOTFIX 🔥 If you are experiencing an issue where the Netflix app will not open correctly on your XER or XIR console after installing the latest update or receiving an “SSL Error” message when opening the Hulu app, the issues can be fixed by downloading and extracting this file to the root directory of a USB drive and selecting “Update from USB” under the Update menu in Machine Settings. This file does not need to be installed if you are also installing either of the other XER or XIR hotfixes or the XER or XIR software version linked below.
🔥 HOTFIX 🔥 If you are experiencing an issue where the safety key screen appears and ends your treadmill workout on your XER or XIR console when the key is securely in place, or if your XER or XIR console sometimes displays the safety key screen on a bike, elliptical, or Ascent trainer, the issue can be fixed by this file for XER consoles or this file for XIR consoles, extracting the file to the root directory of a USB drive, and selecting “Update from USB” under the Update menu in Machine Settings.
View Passport Player software
Horizon Fitness firmware updates
|Elite R7 Bike, Elite U7 Bike, Horizon Elite E7 Elliptical, Horizon Elite T7 Treadmill, Adventure 3 Treadmill, Adventure 5 Treadmill, Evolve 5 Elliptical, Evolve 3 Elliptical
WIFI MODULE FIRMWARE for ViaFit
Horizon Fitness software updates
|Elite T7 Treadmill
|Elite T7-02 Treadmill
|Elite T9-02 Treadmill
|Elite T9 Treadmill
|Elite E7 Elliptical
|Elite E9 Elliptical
Vision Fitness software updates
Matrix Fitness software updates
Livestrong software updates